Privacy Policy

DroneLens Media – Privacy Policy

Last Updated: March 2026

At DroneLens Media, we value your privacy as much as we value a clear shot. This policy explains how we collect, protect, and use your information when you interact with our website and services in Simcoe County and the surrounding areas.

1. Information We Collect

We collect information to provide a better, more professional experience for our clients.

Voluntary Data: When you request a quote or book an inspection via our forms, we collect your name, email address, phone number, and the specific property address for the shoot.

Automatic Data: Like most modern websites, we collect "Usage Data" (IP addresses, browser types, and time spent on pages) via cookies to help us improve our site performance and marketing.

Aerial Visual Data: Our drones capture high-resolution imagery. While our focus is strictly on the subject property, we may incidentally capture surrounding areas.

2. How We Use Your Data

DroneLens Media uses your information for the following professional purposes:

Service Delivery: To schedule, perform, and deliver your 4K drone media or inspection reports.

Communication: To send project updates, invoices, and necessary flight safety notifications.

Marketing: If you opt-in via our forms, we may send occasional news or special offers regarding our Barrie and Springwater local services. You can opt-out at any time.

Legal Compliance: To maintain records required by Transport Canada or for insurance purposes.

3. Aerial Privacy & "Right to be Forgotten"

Operating drones in residential areas requires high ethical standards.

Incidentals: We make every effort to ensure that bystanders and interior private spaces of neighboring properties are not identifiable in our final delivered products.

Blurring Requests: If a neighboring resident identifies themselves or their private property in our media, they may contact us at the email below to request blurring or removal of that specific data point.

4. Data Sharing & Third Parties

We do not sell your personal information. We only share data with trusted partners necessary to run our business:

Infrastructure: Our CRM and website.

Payments: Financial transactions are processed through secure third-party providers (e.g., Stripe).

Compliance: We may disclose data if required by Canadian law or valid requests by public authorities (e.g., Transport Canada).

5. Security of Data

We utilize commercially acceptable security layers within our platform to protect your data. However, please remember that no method of transmission over the internet is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.

6. Retention

We keep your property media and contact info only as long as necessary to fulfill the service and comply with professional insurance record-keeping requirements.

7. Your Rights (PIPEDA)

Under Canadian law, you have the right to access the personal information we hold about you and request corrections or deletion.

8. Contact Us

For any questions regarding this policy or your data, please reach out to our privacy lead:

DroneLens Media Minesing, Ontario Email: [email protected] Website: [Insert Your URL Here]